Legal
Privacy Policy
Last updated January 2026. This policy explains what we collect through this website, what we deliberately do not collect, and how to reach us with questions.
This website is not a HIPAA-covered service
The WellMind Foundation, Inc. does not provide clinical care through this website and does not operate it as a HIPAA-covered platform. We do not ask for and do not want diagnoses, medications, symptoms, treatment history, or any other health information. Please never send health details through this website or by email.
What the support request form collects
- Your first name
- A phone number where we can reach you
- Your county of residence
- The program you are interested in
- How you heard about us
- The time of day you prefer to be called
These requests are validated on our server and forwarded to a secure staff inbox monitored by WellMind care navigators. They are not written to a website database. Navigators retain a request only as long as needed to follow up with you, and destroy it afterward.
Technical information
Our hosting provider processes standard server logs, including IP address and request time, to serve pages and to rate-limit abuse of the support request form. Analytics are loaded only if you accept analytics cookies, and are configured with IP anonymization.
What we never do
- Sell, rent, or trade your information
- Use your information for advertising or share it with ad networks
- Load tracking scripts before you consent
- Store health information of any kind
Third parties
Donations are processed by a third-party payment provider that handles card details directly; this website never receives or stores them. If you ask for a clinical referral, a navigator shares only what you authorize by phone with the licensed provider you choose, such as The Well In You Psychiatric Group, PC.
Children
This website is intended for adults. Children's programs are arranged with a parent, guardian, or a partner school or Head Start center — never through information submitted by a child.
Your choices
You can decline analytics cookies at any time from the cookie banner, ask us to delete a pending support request, or ask what a navigator holds about your request. Email hello@wellmindfoundation.org or call (904) 555-0147.
Changes
We will update the date at the top of this page when this policy changes. Material changes will be described here in plain language.